FAQ

Thank you for your email inquiry regarding registering for a wholesale account. Our current Brands are Mendota, Herm Sprenger, Quaker, Collar Company, Zippy Paws

 It’s very easy to do business with us and on-sell our products to your customers in Australia and New Zealand.

Please ensure that you send us your current ABN when registering for a Wholesale account.

You can order via email at paragonpetz@bigpond.com

Initial Orders – Your first order must be a minimum of $500.00 ex GST, and all subsequent orders a minimum of $200.00 ex GST. 

All our Trade accounts are Pre-Paid only.

Payment can be made with Visa/Mastercard surcharge is 1.8% or AMEX surcharge is 3.6% or via bank deposit.

 Small orders are sent through Aust Post shipping is 1 – 10 days

Large orders are sent through Transdirect which includes TNT, Allied Freight.

They have a shorter delivery time.

 DROP SHIP

We also accept Drop Shipping business; no invoice will be sent with this order.

FREE SERVICE - There is No charge for using this service.

You list products on your website, and your customer places an order, as usual. 
You send your customer's order to us.

We pick and pack the order at our warehouse.

We will send you your invoice for payment and confirmation.

We send the order direct to your customer.

We'll send tracking information to you to forward to your customers.

POSTAGE

We use Australia Post for drop-shipped orders direct to your customers which means we are able to send orders to any address, including Po Boxes and Parcel Lockers.

Any items that are marked with an Authority to Leave will be left in a safe place if there is no one to sign for it.

Unfortunately, we cannot accept responsibility for items that go missing or if there is an Authority to Leave.

If there is anything else I can help you with please let us know.